Testimonials

Harriet was very helpful and informative throughout the process, Covid challenges made this hard to achieve. I hope not to need you again (no offence).

Gemma our mediator was very professional at all times, although mediation didn’t work for us I am very grateful for all her efforts.

We would also like to express our sincere gratitude to Lisa Holden for her professionalism, patience, and support throughout the process. Her guidance and understanding have been invaluable to us. The mediation sessions have helped us communicate more openly and honestly, and ultimately made us realise how much we value one another and the importance of working through our difficulties together.

Ruth, I would just like to say how impressed and grateful I am for your speedy replies. It makes such a nice change, not having to wait days and days for someone to get back to me – especially when it’s something stressful like this – so thank you.

Thank you for the care, support, detailed effort you put in to help us sort this out. Harriet could have done nothing more to improve the service.

Nicola, Thank you for the time and effort that you have put into trying to help.

Working with yourself and Gateway has been seamless from the off, and I would recommend you to anyone looking for mediation.

Thanks again.

Harriet had a very professional and a very caring manner. I felt at ease and like what we had to discuss did matter. I would recommend happily. Thank you.

Please extend our heartfelt thanks to Lisa for the care and respect she has shown us both. We truly appreciate the positive role she has played in helping us reach this point.

Harriet, I would like to personally thank you for guiding me through this painful and difficult process.

Your presence kept me calm and focused (which I know is the point of mediation) and you just seemed to completely understand my side. I know this is training but I really liked your human touch and that comes from you.

If anyone needs a Mediator, your name will be top of the list.

Thank you Harriet, you basically sorted out 3 plus months, of going round in circles in 1.5 hours.

I think you were very impartial.  Thank you Harriet for all your time and effort.

Thank you for the way you carried out the mediation. In my opinion the way you carried out the whole process was instrumental in helping us to reach an agreement.

Harriet has been so helpful in mediating for us. Thank you so much for all your help and support. With many thanks.

I only have words of gratitude for your help, being a mediator is a hard job …

I wanted to thank you for mediating the other day. I had heard a lot of negative opinions about mediation … but with you leading I felt very comfortable that conversations were not going the way they usually do when I mediate between myself and my ex partner and family. It was nice to have a voice. Thank you for keeping it on track.

You created a calm and open floor for discussion.

I wish I had spoken with you earlier as my ex-partner had stopped me seeing my children you sorted the matter near enough straight away professionally a real human being not a robot I thank you from the bottom of my heart X

Jenny is an amazing lady and must be very proud of making the sunshine in confused relationships.

I want to thank you for mediating and I will definitely recommend you and come back to you if I feel the situation could benefit from it.

Jenny was excellent; fair, reassuring and friendly. Would recommend her.

Thank you, Harriet, for your time & service & flexibility to fit me in so promptly. Your effort has been a gamechanger in enabling me to move this side forward.

With gratitude

I would like to say that Jenny provided a completely professional service. She maintained her impartiality abut managed to convey kindness and understanding to my plight. I was very thankful for that.

Gemma, Thank you so much for all your help—I really appreciate how calm and understanding you’ve been through the first session. It truly makes a difference.

I was anxious and felt dubious before mediation but was grateful for the neutral environment to discuss the key issues to move forward. Jenny was great, keeping the focus on moving forward, with purpose. I hope to return to keep solicitors fees at bay and to reach agreement.

I am so grateful to Harriet for her professionalism and guidance during this painful and difficult time. This service is outstanding. Ten out of ten.

Gateway Family Mediation delivered a fantastic service and helped me through an otherwise very challenging process. I highly recommend Gateway Family Mediation to anyone going through a separation.

From my perspective, I found the session extremely useful and it certainly assisted the parties to reach an agreement. I would certainly encourage clients to consider this as a way forward.

The service was exceptional, professional, knowledgeable and so approachable. Harriet is a credit to the Company and a pleasure to work with.

Incredibly good service. Jenny was particularly efficient, understanding and professional.

Harriet was utterly professional.